FAQs

How much will shipping cost?

At PHLIZON we provide free shipping on all orders in the USA, with no minimum purchase necessary.

Where do you ship?

PHLIZONSTORE.COM only open to ship personal orders within The United States at the moment(Note we cannot offer the delivery to Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).

If you have special delivery requests, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location, you’ll need to reach out to FedEx directly after placing the order.

For the bulk orders to US, Poland, Spain, Russia, EU, UK, Australia, Canada and other countries please reach out to support@phlizonstore.com

How long does delivery take?

Our warehouse is based in US usually take up to 1 working day to be processed and delivered within 5~10 working days. Exceptions include distant locations* and stock availability.
* May take up to 15 working days.
** PHLIZON will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.

How will my order be delivered?

We deliver your order straight to your address via FedEx/UPS. You’ll receive an email with a tracking number when your order ships, so you can easily track your order.

Can I track my order?

You’ll receive a shipping confirmation email with a tracking number when your order ships. However, the tracking information can take up to 24 hours to update, so don’t worry if it doesn’t show up immediately.