Free components, repairing and replacement service with 2-way free shipping can be provided within 6 months after delivery.
7 months to 3 years after delivery:
Free components. Buyer needs to pay shipping fees and reparing fees.
For the lights couldn't be repaired, a whole new light would be send out after charging 50% of the retail price.
Warranty Procedure
Before you make any returns or warranty requests, send your order number, a photo or video of the faulty product, and a description of the faulty product to support@phlizonstore.com or contact us via the form below, our engineers will assist you.
Please NOTE
This warranty policy is only valid for the orders of PhlizonStore.com For the orders and warranty from Amazon PHLION and eBay PHLIZON, please contact the specific seller directly. Sure please feel free to contact support@phlizonstore.com if there is anything we could do for you.